Customer Service Representative - State Farm Agent Team Member
Pell City
Customer Service Representative - State Farm Agent Team Member
Full Time • Pell City
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2018 after spending four years in the Agent Aspirant program preparing for agency ownership. Today, I lead a close-knit team of five, many of whom have worked together for three to five years. That longevity has helped us build a strong culture where people genuinely enjoy coming to work and succeeding together.
Giving back is a big part of our agency. I serve on the advisory council for the Boys & Girls Club, and we partner with the Logan Martin Charity Foundation for its annual boat show. We also support events throughout the Pell City school system and Ann’s New Life Center, an organization that assists low-income expectant mothers.
Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, production bonuses, and a strong commitment to work-life balance. We also reward performance with additional flexibility - team members who stay on track with their goals can earn a four-day workweek during part of the year.
Culture and morale are incredibly important to us. Our office is friendly, competitive, and team-oriented, and we want someone who will genuinely fit into that environment. If you're motivated to perform, enjoy being part of a close-knit team, and want to work somewhere that recognizes strong results, we'd love to meet you.
I opened my agency in 2018 after spending four years in the Agent Aspirant program preparing for agency ownership. Today, I lead a close-knit team of five, many of whom have worked together for three to five years. That longevity has helped us build a strong culture where people genuinely enjoy coming to work and succeeding together.
Giving back is a big part of our agency. I serve on the advisory council for the Boys & Girls Club, and we partner with the Logan Martin Charity Foundation for its annual boat show. We also support events throughout the Pell City school system and Ann’s New Life Center, an organization that assists low-income expectant mothers.
Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, production bonuses, and a strong commitment to work-life balance. We also reward performance with additional flexibility - team members who stay on track with their goals can earn a four-day workweek during part of the year.
Culture and morale are incredibly important to us. Our office is friendly, competitive, and team-oriented, and we want someone who will genuinely fit into that environment. If you're motivated to perform, enjoy being part of a close-knit team, and want to work somewhere that recognizes strong results, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Bart Perry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pell City, AL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none